Warranty
Numobel will, at no cost to the original purchaser and for as long as the original purchaser owns a Numobel product, repair or replace with a comparable product, at Numobel’s option, any part or product sold after January 1, 2020, which fails as a result of a defect in its design, materials or workmanship. For all purposes of this warranty the term “purchaser” is defined as the entity or individual acquiring a new Numobel product as the initial purchaser thereof either from Numobel or an authorized Numobel Dealer.
Exceptions to this warranty include
| Product or component | Warranty period from date of delivery |
|---|---|
| Wood casegoods products | 5 years of single-shift service |
| Task lights and grommets | 1 year |
| Numobel fabrics and wood veneers | 2 years |
| Complements products | 2 years |
| Lighting products | 1 year |
| Electrical components | 1 year |
| Moving parts — glides, slides, casters, user-adjustable worksurface mechanisms, arms and bases | 2 years |
| Seating mechanisms for all seating products, unless otherwise stated | 2 years of single-shift (40 hour week) usage |
| Pneumatic cylinders for all seating products, unless otherwise stated | 2 years of single-shift (40 hour week) usage |
| Stacking chairs and related accessories | 2 years |
Numobel warrants its seating products based on a single shift (40 hour week). Usage beyond a single shift (40 hour week) will result in a reduction of the warranty in proportion to the increased usage.
This warranty does not include
- Customer’s Own Material or finishes applied to Numobel products (which include graded-in fabrics, which are treated by Numobel as a Customer’s Own Material).
- Natural wood veneer, which is a natural material and will have shade differences between veneer sheets, which will be more apparent between differing lots, and fading on wood veneers that can be caused by exposure to U.V. rays/sunlight.
- Wood colour, grain and stain acceptance which may occur due to the natural elements of wood.
- Marble, which is a natural product. Marble’s soft and porous density makes it more vulnerable to damage and chipping.
- Ballast and light bulbs.
- Products which have been modified or which have not been installed or used according to Numobel’s application and installation guidelines or warnings.
- Products that must be replaced due to normal wear and tear, negligence, abuse, accident or shipping damage.
- Products used for rental purposes.
In no event shall Numobel be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is the customer’s sole remedy for product defect.
Numobel makes no warranties, including the express or implied warranties of merchantability and fitness for a particular purpose, other than the express warranties contained herein.
More information
If you have any questions regarding our warranty, please contact us at:
NUMOBEL148-B, Udyog Kendra-1, Ecotech-3
Greater Noida West-201306
Uttar Pradesh, INDIA
Phone: +91-120-2978743
WhatsApp: +91 95827 26205
Email: [email protected]